MYTHICAL & MAGICKAL WITH A SPLASH OF HORROR

FAQs


SHIPPING CHARGES

Shipping is calculated by weight of each individual item. Any shipping overage will be refunded at the time of shipping of your order if the total amount paid by you is more than the actual shipping cost. 

PROCESSING TIMES

Current processing times are 3-7 business days unless otherwise stated. Pre Orders will have order and shipping dates stated at the time of the Pre Order. 

RETURN/EXCHANGE POLICY

There are no returns or exchanges on items unless the item arrives damaged or broken. If you receive a damaged or broken item please contact us at deargduebath@gmail.com right away so we can resolve the issue immediately and either refund or replace the item. Please include a photo(s) of the damaged or broken item.

VEGAN & CRUELTY FREE

All Dearg Due items are 100% Vegan AND Cruelty free.

PRODUCT DISCOLORING

Vanilla and Herbs used in some of the products can turn the product Brown over time. 

MY ITEM MELTED OR SEPARATED

Body Butters and Creams could melt slightly during shipping in hot climates. You can simply shake or stir it in the jar and place it in the refrigerator for an hour or two. Micas used in coloring for some Body Washes or Sprays could sink to the bottom of the bottle. Simply give the bottle a shake to disperse the color throughout.

FOR FURTHER QUESTIONS OR CONCERNS

Please send an email to deargduebath@gmail.com with any further questions or concerns you may have.